Terms of Service

Service and accounts

SaaSWish provides autonomous software-engineering assistance using models, tools and configured sandboxes. You are responsible for account credentials, authorized organization members, submitted instructions and permissions to access connected systems. Review generated code, tests and pull requests before use; outputs can be incorrect and are not guaranteed to be fit for a particular purpose.

Acceptable use

Use the service lawfully and only on systems and data you are authorized to access. Do not deploy malware, steal credentials, abuse others’ systems, infringe rights, evade access controls or disrupt the service. Do not submit data you lack authority to process. You remain responsible for connected integrations and deployment decisions.

Dev Units and prepaid credits

Usage is metered in Dev Units (DU), covering model usage and running sandbox time. Standard pay-as-you-go pricing is $1.98/DU in packs of 10, 50 or 200; Team and Enterprise arrangements are custom. See PricingDocs for the default formula. Purchased credits do not expire while the account is active. New work can pause when the balance or a configured limit is reached.

Refunds and price changes

Within 14 days of purchase, the unused portion of a purchased credit pack is refundable on request, less the non-refundable card processing fee. Consumed credits, free trial credits and promotional credits are non-refundable, except where applicable law requires otherwise. Requests go to the operator’s billing contact [TO BE PROVIDED].

Price changes take effect only after at least 30 days’ notice. Credits already purchased keep the value they had when bought.

Customer data and privacy

You retain your rights in submitted content and authorize processing needed to provide the service. Privacy describes processing and user controls. Where required, the parties must execute a DPA. Third-party integrations remain subject to their applicable terms.

Liability

To the extent permitted by applicable law, the service is provided without warranties of uninterrupted operation or error-free outputs. Proposed liability cap: fees paid for the service in the preceding 12 months; proposed exclusion of indirect and consequential loss. These limitations do not exclude liabilities that cannot lawfully be limited, including applicable mandatory consumer rights. Counsel must confirm appropriate exclusions, exceptions and scope before adoption.

Suspension and termination

The operator may suspend access for material abuse, security risk or non-payment and should give notice and an opportunity to remedy where appropriate. Customers may stop using the service and request account deletion. Arrange export or return of data before termination; deletion and backup rotation follow Privacy and any executed DPA. Statutory rights and the proposed unused-credit refund policy remain subject to applicable law.

Governing law and disputes

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, and disputes are heard by the courts of Ontario. The operator is a company registered in Canada: [LEGAL ENTITY NAME TO BE PROVIDED]. Nothing here overrides mandatory protections under applicable law.